Skip to main content

    Securitas Operation Center

    The Securitas Operation Center (SOC) is a remote monitoring center that supports alarm signal supervision, image analysis, and security event handling. SOC enables the control of fixed and moving objects and serves as operational and service support.

    Securitas Operations Center Operator Monitoring Multiple Screens with Alarms and Real-Time CCTV Images

    Challenge

    Distributed systems mean limited control

    Organizations often use multiple security systems that operate independently of each other. Without a single point of management, it is difficult to quickly identify a threat and take the right action. Scattered information can lead to delays, wrong decisions, and greater risk to people and business operations. In the event of an incident, a lack of a coordinated response increases potential losses.

    SOC Securitas operator monitors camera and alarms in the Security Operations Center

    Our solution

    One security management center

    The Securitas Operations Center (SOC) in Romania acts as a central hub for monitoring and coordinating security activities. It integrates data from multiple systems, including alarms, video surveillance, access control, and other security sources, providing a consolidated view of events across customer sites.
    From the SOC, trained operators monitor incoming events, analyze situations, and coordinate the appropriate response in line with agreed procedures. This centralized approach supports faster reaction times, improved visibility of incidents, and greater control over security operations.


    The Securitas Operations Center provides:

    • Centralized data processing from multiple security systems
    • Operational and service support for connected security services
    • Handling and coordination of alarm events
    • Backup power systems to support operational continuity
    • Redundant devices and monitoring stations to enhance reliability
    SOC operator analyzing alerts and coordinating incident response in the security system

    Flexible options

    Flexible monitoring and coordination services

    Organizations can use the Securitas Operations Center to support a single site, multiple locations, or integrated security environments. Services can be adapted to operational requirements and connected with other security capabilities as needs evolve.

     

    The SOC can support:
    • Single-site monitoring and coordination
    • Multi-location oversight through a centralized platform
    • Integration with alarm monitoring, video surveillance, and other security services
    • Scalable support designed to adapt as organizational requirements change


    Securitas operator in the security management center

    Benefits

    Why choose Securitas Operations Center

    Constant monitoring and support
    SOC provides continuous monitoring of events and enables rapid response in situations requiring intervention.
    Centralize information
    All security data is available in one place, simplifying management and making decisions easier.
    Faster decision-making
    With ongoing event analysis, your organization can react faster and make more accurate decisions.
    System integration
    We combine different security systems into one coherent operating environment.
    Multi-location support
    Securitas Operations Center (SOC) enables security management across distributed facilities from one central platform.
    Business continuity support
    Monitoring and rapid response to incidents help reduce the impact of incidents on business operations.

    Related services

    Connect SOC with other services

    The Securitas Operations Center is part of a broader approach to security. By combining SOC with other Securitas services, you create a solution tailored to your organization's needs.

    Female Securitas operator monito alarms on the computer screen
    Alarm monitoring
    Alarm monitoring helps organizations maintain oversight of their security systems and respond quickly when events occur. Through continuous monitoring and established response procedures, alarm events can be identified, assessed, and managed efficiently to support people, assets, and operations.
    Read more
    Securitas CCTV camera on the checkpoint
    Video surveillance
    When incidents occur, having the right information matters. Video surveillance provides recorded evidence and a clearer understanding of events, helping organizations investigate incidents and support security procedures.
    Read more
    Two patrolling Securitas security guards run to an ongoing burglary alarm after closing time
    Mobile patrol
    Through a global experience, the Securitas intervention crew will ensure the safety that you need. Securitas has created personalized services for your protection, for your loved ones protection and also for your business.
    Read more
    A security guard in a baseball cap behind the wheel of a company vehicle; Mobile patrol monitoring the safety of the area in urban conditions
    Escort services
    Moving valuable assets, sensitive materials, or key personnel often requires additional security measures. Securitas escort services provide professional support throughout a journey, helping organizations manage risks, maintain continuity, and protect what matters most during transport.
    Read more
    A Securitas employee greeting guests at the customer reception
    Professional reception services
    Reception services help create a positive first impression while supporting security, visitor management, and day-to-day operations. Securitas provides professional reception personnel who welcome visitors, manage access, and help maintain an organized and secure environment for employees, guests, and business partners.
    Read more
    Security professionals analyzing security intelligence, operational data, and monitoring systems to support intelligent security services.
    Intelligent security services
    From small and medium‑sized businesses to multinational organizations, managing disruption caused by pandemics and extreme events has made returning to normal operations more complex. These challenges affect people safety, business continuity, and operational resilience.
    Read more
    Security professionals analyzing risk intelligence and operational information to support informed security decision-making.
    Corporate risk management services
    Risk management is about more than responding to incidents. It starts with understanding potential threats, identifying vulnerabilities, and recognizing how changing conditions may affect your organization. Our specialists combine intelligence, analysis, and security expertise to help organizations evaluate risks, prioritize resources, and build strategies that support long-term resilience and operational continuity.
    Read more

      Stay informed, stay confident

      Stay connected to your security operations through real-time updates and notifications. MySecuritas keeps important information in one place, helping you stay informed about incidents, alarms, and security activities as they happen.

       

      Access the information you need, when you need it, and maintain visibility across your security environment.
      Laptop and mobile device dosplaying MySecuritas dashboard

      Get clear details when they matter most

      Access clear information about incidents, events, and security activities through a single platform. Review reports, monitor updates, and gain a better understanding of what is happening across your sites.

       

      MySecuritas helps you stay informed and make decisions based on accurate, up-to-date information.
      Laptops with MySecuritas dashboard on the screen

      Use insights to make better decisions

      Use security data and reporting to identify trends, monitor performance, and support continuous improvement. MySecuritas helps transform information into practical insights that support day-to-day operations and long-term planning.

       

      Share reports with your team and maintain a clearer view of your security environment.
      Laptop and mobile device displaying MySecuritas app

      Stay in control with self-service tools

      Manage key security activities through a single platform designed to give you greater control and flexibility. MySecuritas provides self-service tools that help you manage users, access information, and keep security operations running smoothly.

       

      Make updates when needed, maintain visibility across your organization, and give the right people access to the information they need. With MySecuritas, you can handle everyday security administration quickly and efficiently.
      Open laptop displaying Mysecuritas dashboard
      • Frequently Asked Questions

        Frequently Asked Questions

        Find quick answers to frequently asked questions about our services and how we work. If you still have open questions or want to talk about your specific situation, you can always contact one of our security experts.